Terms and Conditions

Welcome to Nefra-New LTD. By accessing or using our website (www.nefra-store.com), you agree to be bound by the following Terms and Conditions. If you do not agree, please do not use our services.

1. Company Information

This website is operated by:

Nefra-New LTD
71-75 Shelton Street, London, WC2H 9JQ, United Kingdom
Email: contact@nefra-store.com
Website: www.nefra-store.com

2. Use of Website

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a legal guardian
  • You will not use our products for any illegal or unauthorized purpose
  • You agree not to violate any laws in your jurisdiction

We reserve the right to refuse service to anyone at any time.

3. Products & Descriptions

We strive to ensure that all product descriptions, images, and details are accurate. However:

  • Minor variations in color or appearance may occur
  • We do not guarantee that all information is completely error-free

We reserve the right to modify or discontinue products at any time without notice.

4. Pricing & Payments

All prices are displayed on the website and are subject to change without notice.

We accept secure payments through trusted payment providers. By placing an order, you agree to provide accurate and complete payment information.

5. Orders

Once an order is placed:

  • You will receive a confirmation email
  • We reserve the right to cancel or refuse any order at our discretion

Reasons may include suspected fraud, pricing errors, or product availability issues.

6. Shipping & Delivery

Some products are shipped directly from our suppliers or manufacturing partners.

  • Delivery times may vary depending on your location
  • Delays may occur due to customs, logistics, or external factors beyond our control

We are not responsible for delays caused by shipping carriers or customs clearance.

7. Returns & Exchanges

By placing an order, you agree to our Return & Exchange Policy.

  • Items must be returned in original condition
  • Certain items may not be eligible for return

Please contact us at contact@nefra-store.com for assistance before returning any product.

8. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Nefra-New LTD and is protected by copyright laws.

You may not copy, reproduce, or use any content without written permission.

9. Limitation of Liability

Nefra-New LTD shall not be held liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of data, profit, or business interruption

All products and services are provided “as is” without warranties of any kind.

10. Third-Party Services

We may use third-party services (such as payment providers and shipping companies). We are not responsible for their policies, actions, or performance.

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

Continued use of the website constitutes acceptance of the updated terms.

12. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the United Kingdom.

13. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Email: contact@nefra-store.com
Website: www.nefra-store.com