Privacy Policy

Nefra-New LTD (“we”, “our”, or “us”) operates the website www.nefra-store.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Company Information

Nefra-New LTD
71-75 Shelton Street, London, WC2H 9JQ, United Kingdom
Email: contact@nefra-store.com
Website: www.nefra-store.com

2. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party providers)

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Cookies and tracking technologies

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you regarding your purchases
  • Provide customer support
  • Improve our website and services
  • Send updates, promotions, or marketing communications (if applicable)
  • Prevent fraud and enhance security

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment processors
  • Shipping and logistics partners
  • Website hosting and analytics providers

These third parties are obligated to protect your information.

5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve user experience
  • Analyze website traffic
  • Personalize content and ads

You can choose to disable cookies through your browser settings, but this may affect website functionality.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes and enforce policies

7. Data Security

We implement appropriate security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent for marketing communications

To exercise your rights, contact us at contact@nefra-store.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time without prior notice.

Continued use of the website after changes indicates acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy, please contact:

Email: contact@nefra-store.com
Website: www.nefra-store.com